The Secret to Priority Maintenance
Sell It to Service, Service Will Sell It
Powell, Kelly Elected to Antique Motorcycle Foundation Board
Tracey Powell and Kenneth Kelly have been elected to the Antique Motorcycle Foundation, Inc. board of directors to fill seats vacated recently by Brenda Teel-Lash and Peter Gagan. Powell has also been elected an officer of the board in the position of secretary.
J.D. Power and Associates Reports Improvement in Motorcycle Customer Satisfaction
Overall motorcycle customer satisfaction has increased notably from 2010, driven by marked improvements in the sales experience, the products, and cost of ownership, according to the J.D. Power and Associates 2011 U.S. Motorcycle Competitive Information Study.
Ingersoll Rand Wins Award for Cordless Impactool at the 2011 SEMA Show
Ingersoll Rand has received a 2011 SEMA Editor’s Choice Award from Popular Mechanics for its W7150 High-Torque Cordless Impactool.
Dealership Superstar Winner Revealed
Brianna Rauenzahn Presented Top Spot!
‘MOP’ Up Your Missed Profits
Missed Opportunity Programs (MOPs) are a great way to boost VSC and PMA sales but are seldom implemented.
Ride West: Seattle, Wash.
How Ann and Keith Thye turned their love of BMW into a booming business.
Drag Specialties Announces New Sales Representative
Drag Specialties announced that Dennis Duboise has been appointed sales rep for the Southern Gulf territory. Duboise has a variety of experience when it comes to Harley-Davidsons: he was previously employed as service manager technician in the parts department at Southern Thunder H-D in Southaven, Miss., and as a service manager at Riders H-D in Birmingham, Ala.
Dantzler, Pascale to Speak at GMDA September 15 Meeting
The Georgia Motorcycle Dealers Association (GMDA) has announced that Sam Dantzler and Neil Pascale will be joining their next meeting as guest presenters. The meeting will be held on Thursday, September 15, 2011 in Atlanta, Ga.
Boost Back-End Profits
How to Maximize Your Finance & Insurance Department
Dealership Management Systems Review
Is Your Dealership Running Efficiently?
Northern Ohio Ducati Triumph Opens Doors to Succcess
With iconic brands such as Ducati and Triumph, NODT owner, 24-year-old Carl Peshoff and operations manager Kevin Butler have been making their mark in Ohio’s vast motorcycling scene.
2011 Dealership Superstars Finalists
Finance & Insurance – Tracey Edwards F & I Associate, Chaparral Motorsports San Bernardino, California Nomination “Tracey Edwards has worked for Chaparral Motorsports for 17 years in the finance and insurance department of our organization. She grew up in Redding, California and her first bike at 8 years old was a Briggs and Stratton. She
ADP Lightspeed Announces Data Integration with Yamaha
ADP Lightspeed recently announced a data interface with Yamaha Motor Corp., U.S.A. This integration allows dealers on the LightspeedNXT Dealership Management System (DMS) to search Yamaha Warehouse data within the Parts module.
Dual-Sport Motorcycling’s Multi-Faceted Appeal
Two wheels are the way to see the world’s backcountry, and the sales of dual-sport motorcycles have remained steady during market conditions that are anything but.
Cast Your Vote For The Ultimate Dealership Superstar!
Voting is now open for the 2011 Dealership Superstar competition!