Service Department 101
Dr. Nikki details how dealerships can increase repair order income.
Service Department Report
How, and what, to track when measuring service department performance.
Ten Nonnegotiable Service Department Practices
The practices that are absolutely essential to the operation of successful service departments.
Work Hard And Win
C.R. Gittere and the Service Manager Pro team teach dealers how to increase your repair orders and watch profits soar.
Motion Pro Multi-Valve Tool
Chris Tyree, the service manager at Unique Powersports in Sullivan, Missouri, serves up the dish on the Motion Pro Multi-Valve Tool. Give us a buzz to score your FREE review tool, but act fast because we’ve only got room for a few tech testers!
K&L Supply Powercycle Ignition Coil Tester
This month, Chris Tyree, the service manager over at MPN’s own Bill Little’s Unique Powersports, in Sullivan, Missouri took K&L Supply’s Powercycle Ignition Coil Tester for a spin.
FIN GPS Recovers 2022 Can-Am Outlander XMR 1000R
Not only did police find the ATV but the customer’s pickup truck as well.
The Benefits of a Safety Recall Point Person
An automatic safety recall system with a single point person brings a dealership efficiency and profit.
Destination Dealership: Spyke’s KTM
Spyke’s KTM serves as racer headquarters for the Lafayette, Indiana, area and beyond. The dealer offer tons of vehicles, apparel and parts for on and off-road adventures.
Tacoma Motorsports
On a cold and wet weekend in February, in Tacoma, Washington, the roads are dry, so there are a fair number of motorcyclists out riding. Tacoma riders are a hardy bunch, willing to get out on the road on a chilly morning with overcast skies, and, since 1977, Tacoma Motorsports has been around to keep them moving.
Dallas Honda
Lamb brought his fiercely competitive flat track attitude to running his new dealership, and soon realized he had not only found something he was good at, but something he enjoyed.
Music City Indian / Victory Motorcycles
Most people go on Yelp to complain. It is really hard to get people to post compliments about a business online, but Music City Indian and Victory, located in Nashville, Tenn., home of the guitar picking, strumming and twanging Nashville Cats, has done it. Music City has managed, despite the odds, to get a five-star
Raising Labor Rates
I Capitulated For A While, Then Made The Decision When I bought my shop, the labor rate was $45. I immediately raised it to $48, then $60 the next year. A few years later, we hit $95, then $99. Some time ago, at our weekly meeting, I raised the specter of going over the $100
What Would You Have Done?
[dropcap]H[/dropcap]ey ya’ll, after owning my own shop for 20 years I thought I had solved almost every problem there is to solve… Well, I was wrong. Every Saturday and Sunday we get around 1,000 bikes that pass through our doors. They come hang out at my 2.5-acre compound and they drink a little beer, eat
Creating an Easier and More Efficient Sales Department
Technology is fundamentally changing what we do and how we do it. Just look at book buyers.
Time to Wind Up or Down?
Run these 5 reports keep your service department rolling in slow and busy times
