Citi Retail Services Signs Long-Term Credit Card Agreement with Kawasaki
Citi Retail Services has announced a long-term agreement with Kawasaki Motors Corp., U.S.A., to provide a private label credit card program in the United States. The new program will provide financing options for Kawasaki vehicles, including motorcycles, ATVs, side x side vehicles and Jet Ski watercraft, as well as accessories and apparel.
Kika M2M Announces AL3RT for Powersports Customers
This innovative technology adds a smart feature to vehicles that links the ride to the rider’s smartphone via SMS and email notifications. AL3RT has many applications, including tracking in the event of theft, rental monitoring, riding data disclosure and maintenance and diagnostics notifications.
Citi Retail Services and BRP Announce New Financial Services Agreement
Citi Retail Services has announced it has signed a long-term financing services agreement with BRP. This new relationship will leverage Citi Retail Services’ experience as a trusted organization in providing private label credit card services to help BRP expand its retail services for customers.
Kawasaki and Citi Retail Services Start Consumer Financing Relationship
Kawasaki Motors Corp., U.S.A. has announced a new consumer financing relationship with Citi Retail Services, providing a private label credit card program in the United States. The agreement gives KMC dealers another financing option for their customers.
Two-Way Integration Now Offered Between CDK Lightspeed and Service Manager Pro
CDK Global Recreation and Powersports Data Solutions have enhanced integration features in the LightspeedEVO dealer management system that allows a two-way sync with Service Manager Pro. This integration in LightspeedEVO is the first and only two-way integration with Service Manager Pro in the industry.
Musselman Honda: Giving Customers What They Want for More Than 70 years
[dropcap]I[/dropcap]f you were showing visitors around town, how often would you take them to a bike shop? In Tucson, Arizona, Musselman Honda, in business selling motorcycles since the end of World War II, is a local landmark. Helen Musselman, half of the couple that started the business, is still at the shop every day. Generations
Imz-Ural Ramps Up Global Sales Strategy with New Dealer Services, Marketing & Distribution Structure
Josh Kane Named U.S. Director of Sales & Dealer Services IMZ-Ural, the Redmond, Wash.-based owner of Ural Russian sidecar motorcycles made in Siberia, this month deeply invested in its dealer base and marketing programs by naming Josh Kane as U.S. Director of Sales & Dealer Services, and hiring Hayter Communications as its public relations agency
DX1 Achieves 1,000th Customer Milestone
The DX1 platform is now being utilized by more than 1,000 dealerships across the nation. Bison Thunder Motorcycle in Saint Michael, MN was the 1,000th dealership to acquire the platform.
‘Best of’ Confessions of a Customer
As 2015 winds down, MPN staff took a look back through Eric Anderson’s Confessions of a Customer and highlighted a few of the year’s best columns.
Service Dept. Sales: Servicing the Second Sale
Most customers have more than one machine in their garage. It’s an obsession.
9 Tips to Get Your Customers Ready for the Commute
It’s that time of the year where two-wheeled transportation becomes a more viable option for many commuters.
Honda Financial Service Presents Loyal Owner With 55th Honda Motorcycle
In a presentation ceremony at Horner Honda in Salisbury, Maryland, American Honda Finance Corporation Senior Vice President, David W. Paul, handed longtime Honda owner Harry Adler the key to a 2015 Honda CB300F. The motorcycle is the 55th Honda that Adler, 84, has owned.
Harley-Davidson Adds New Customer Experiences to 2015 Daytona Bike Week
Harley-Davidson Motor Company is ready to roll into the 74th Annual Daytona Bike Week as the official motorcycle of the rally. All activities are from 9 a.m.-5 p.m. daily, March 7-14, at the Daytona International Speedway. A special reveal of the 2015 CVO Street Glide in the new Carbon Crystal with Phantom Flames paint is planned, and there will demos of some of the latest general merchandise products.
Sales or Service?
A person in his mid-20s walks in your dealership looking for a sales job. He is well-dressed, speaks well and gives a good first impression.
September Service Department Performance
This article contains actual numbers obtained from our 20-group data reporting and analysis system. 20-groups consist of dealers from non-competing markets who meet three times a year to share financial and best practice information. Their goal is to grow and improve their businesses profitably. Chart 1 shows some key performance indicators for the overall store.
ARI Network Services Announces Launch of First Mobile App
ARI Network Services, Inc. has announced the launch of its first mobile app designed to simplify major unit inventory management for the company’s dealer website customers. ARI Mobile allows dealers to quickly and easily add new inventory to their websites, optimize inventory listings and syndicate to third party sales channels. “ARI Mobile offers dealers an