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DX1 Achieves 1,000th Customer Milestone

The DX1 platform is now being utilized by more than 1,000 dealerships across the nation. Bison Thunder Motorcycle in Saint Michael, MN was the 1,000th dealership to acquire the platform.

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DX1, a dealership management platform provider, has reached a major milestone. The DX1 platform is now being utilized by more than 1,000 dealerships across the nation. Bison Thunder Motorcycle in Saint Michael, MN was the 1,000th dealership to acquire the platform.

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The milestone was reached as more dealers experience the efficiencies this unique platform affords their businesses. “This is a significant accomplishment for our organization. As we continuously strive to create a complete dealership management platform that dealers can rely on, we have earned the business and trust of dealers across the nation. We provide a unique solution, and we couldn’t be more excited that dealers, OEMs and industry partners are recognizing the distinct advantages and opportunities DX1 brings to the powersports industry,” said Jeff Littlejohn, president of DX1.

DX1 combines a DMS, lead manager, responsive website and online marketing tools built on one technology platform. There is no need for integration between website and DMS providers. This complete solution leads to daily business efficiencies and ultimately more time for dealers to focus on growing revenue by minimizing data entry, eliminating multiple logins and automating labor-intensive processes.

The DX1 platform is built on responsive technology, essential to maintaining and growing a dealership’s website traffic with an increasingly mobile consumer audience. The DX1 platform enables dealers to upload inventory in the DMS and automatically post units to their websites. Real-time removal of sold units means inventory is always current and leads are submitted only on available units.

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Because DX1 is cloud-based, dealers can access their operational and marketing functions from anywhere without worrying about managing the infrastructure or manually updating software. All departments have access to the same inventory and customer data records.

The rapid growth of DX1 customers prompted the decision to co-locate all DX1 service and support resources in the Norfolk, VA headquarters. Customer support has remained consistent according to the platform’s director of customer support, CJ Pedler. “Providing exceptional customer service is what drives DX1. Our customers are the reason we’re in this business. Dealership management platforms can be complicated and have their challenges, but we are always here to ensure our customers have the tools they need to run smooth operations,” he said.

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