If It’s Tuesday, This Must Be Belgium?
Robin’s sordid tales of jet lag and bad judgement!
Help Wanted!
John urges dealers to update and upgrade their websites.
Performance Tracking
Identify areas of improvement and improve forecasting by tracking the key steps within the sales process.
Manager Or Damager?
Retaining good employees should be up toward the top of any manager’s list.
From Business To Business
We have customers all over the community, and each of them deserves our support, just as much as we want to keep theirs.
Selling Skills
The “trick” to selling more units is learning how to build more value.
The Wonderful World Of Widgets
A rundown of some of the new product highlights and lowlights worth sharing.
He Wants One . . .
Help your customers pick out what they want and show them how to take it home.
Yeah, And You Owe Me One!
Five ways to effectively leverage the law of reciprocity and improve just about every dimension of dealership life.
Damn The Critics, Go Sell Something!
Robin predicts rising gas prices will boost the commuter-based scooter market.
The Road Less Traveled
Offer customers information and ideas to maximize their riding fun while minimizing wasted miles.
Staffing Issues
Are you appropriately staffed? The BOC offers guidelines and indicators to help you make staffing decisions.
We Don’t Need No Stinkin’ Film
A photography seminar is an ideal way to attract riders to your store.
Brother-In-Law Syndrome III
Want to get things done in your dealership? Making your great ideas a reality is an art form.
Dressed For Thrills
Sportbike Gear Guide — Photos by Joe Bonnello
Service Department 101
Dr. Nikki details how dealerships can increase repair order income.