With the announcement of the closure of Big Dog Motorcycle Company, many Big Dog owners are wondering where to turn for warranty support on their bikes. Though the official BDM warranty ended with the company, S&S is stepping up to the plate and offering a special engine warranty to all owners of Big Dog motorcycles that were still covered by the factory warranty.
S&S company president, George Smith Jr. commented: "I’m certainly sad to see a good customer like BDM close their doors, but I feel that we need to shoulder the responsibility, and make sure the end customer gets a square deal. I suppose we could just look the other way, but I won’t do that. After all, these are S&S engines. We built them, and we’re going to stand behind them!"
The special engine warranty will remain in force for the original owner of the bike, for as long as the original vehicle warranty would have lasted. To be eligible, owners will simply need to confirm that their vehicle was still under warranty by presenting an original bill of sale to any S&S dealer.
Owners of older BDM bikes no longer under warranty may have the engines repaired by an S&S dealer, or a dealer can send them to S&S to be professionally rebuilt by the company’s remanufacturing department in LaCrosse, WIs. S&S says it will charge the same reasonable rate charged to any of its engine owners, and they can even do performance upgrades at the same time.
Visit the S&S website at sscycle.com for more details.
