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Impossible to Ignore: Dealer Management Systems

Picture yourself in this scenario: You’re working behind the counter of a fast food restaurant, but you don’t have a register or system in place to take orders. Menu items, price, stock quantity, communication tools and accounting are no longer at the push of a button. Your only option is to take out a piece

Former Vance and Hines Management Members Launch Firebrand Design

John Peck and Leigh Crawford, industry veterans with over 30 combined years of experience at motorcycle aftermarket product companies, have partnered to launch Firebrand Design, LLC. Firebrand manufactures and designs aftermarket products for motorcycles.

Counterman Dealer Management System

Counterman is a Windows-integrated DMS that allows users to choose form up to 100 different vendor/supplier price books to have retail prices and costs at their fingertips.

Gart Sutton & Associates Announces Fall Schedule of Management Courses

As part of the In-Depth Dealership Education, Accountability & Leadership education system, these classes are designed for department managers, general managers and dealer principals. Students will learn the latest best business processes to increase productivity, profitability and customer retention.

Service Manager Pro Adds OEMs to Management System

The powersports labor guide has added BMW, Husqvarna, Triumph, Piaggio, Vespa and Gilera to its management system. With the addition of these new OEMs, Service Manager Pro has grown to cover more than 18,000 models and millions of labor operations.

Social Media Management

Facebook is by far the most utilized social channel by dealers, and with good reason: it has the highest number of subscribers in every single demographic. This means you should dedicate at least 50 percent of your social media marketing time to Facebook efforts, which includes Promoted Post Advertising campaigns. Google+ and Twitter are the

Helmet House Adds Three Employees to Apparel Business Management Team

Joe Parr, previously of Western Power Sports and Ansai Sportswear, will serve as outside sales and field training manager. Zane Steele, formerly of Del Amo Motorsports and Long Beach Motorsports, will serve as apparel market sales analyst. Tenured sales executive Eli Whitney will serve as consumer and events manager.

Is The Customer Always Right? Service Department Reputation Management

Sometimes, customers become upset due to simple miscommunication with dealership employees. Other times, customers are just downright difficult to appease. C.R. Gittere explains how to deal with and overcome these situations as they arise.

Service Department Risk Management

America is becoming a more litigious society, and shops need to be aware of this all day, every day. Every employee needs to know that if their work isn’t conducted properly and thoroughly, your shop could find itself in hot water. Here are 11 ways to reduce your risk of litigation.

Dealer Management System Shopping Guide

Selecting the right Dealer Management System can be a daunting task, especially if you’re more tuned into tuning forks than fine-tuning systems and software. With the help of top DMS providers, we’ve created this list of questions for you to ask yourself as you review your current DMS provider and compare it to other vendors in the marketplace.

Danny Dobey Joins Next Level Sports Management

The newest team member brings an additional 20 years of powersports industry experience to the agency’s roster and will focus on athlete representation and business development in his new role.

Dealership Management Systems Review

Is Your Dealership Running Efficiently?

Comptron Announces New Dealer Management Software

Comptron Data Inc. has announced the release of its “next generation” dealer management software. The previous system became the first of its kind in the industry to allow businesses to manage their operations in real-time with an Internet-based system that doesn’t require an on-site server.

Management Change at REV’IT! Sport USA

REV’IT! Sport International recently announced that Jordan Levitt, director of sales of REV’IT! Sport USA, left the company effective at the end of June.

Pro Circuit Teams Up With Next Level Sports Management

Pro Circuit Racing Inc., has enlisted the services of Next Level Sports Management in an effort to increase the company’s marketing and public relations presence within the industry.