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F&I: All Customers Are Next Door to You – They Are Online

Your dealership needs a strategy that encourages F&I to collaborate with customers as they educate themselves about the vehicles they’re interested in.

F&I: Turning Inventory with Repeat Customers

The key to success is turning the inventory as often as possible and to not let the units age.

Beyond the Sale: Are You Preparing Your Customers For a New Purchase?

The goal of every customer interaction is to secure a sale, but are you offering more to the customer once they walk out of the door?

Quail Motorcycle Gathering 2018: Your Customers Went, Where Were You?

This year, Quail’s 10th anniversary, over 3,000 enthusiasts showed up to ogle 350 show motorcycles.

American Honda Announces Organizational Changes to Better Serve Customers and Dealers

Chief among the changes is the formation of a dedicated Customer and Dealer Services group that focuses on those areas that directly interface with customers and dealers. Headed by Chuck Miller, this group is responsible for Sales Training, Customer Relations, Rider Education, and vehicle distribution.

Ducati Delivered 55,871 Bikes to Customers Worldwide in 2017, Up 1.3% in U.S.

In the USA – which remains Ducati’s biggest market – deliveries were up by 1.3%, with unit sales totaling 8,898.

V-Twin Market Update: The Search For New Customers Continues

By this point, everyone knows how Harley’s woes with selling new bikes and finding new customers has trickled down to just about everyone in the powersports industry (except perhaps the UTV market). We don’t mean for this to sound so downbeat, but it is what it is until we find some solutions… and fast!

Setting Up Customers’ Sport Bikes for Track Days

Sport bikes are so fast it is hard to enjoy them on the street without danger to life and license. Taking them to the race track allows the rider to enjoy the upper end of their performance envelop in a controlled environment free of slow cars, double yellow lines and speed limits.

Kika M2M Announces AL3RT for Powersports Customers

This innovative technology adds a smart feature to vehicles that links the ride to the rider’s smartphone via SMS and email notifications. AL3RT has many applications, including tracking in the event of theft, rental monitoring, riding data disclosure and maintenance and diagnostics notifications.

Musselman Honda: Giving Customers What They Want for More Than 70 years

[dropcap]I[/dropcap]f you were showing visitors around town, how often would you take them to a bike shop? In Tucson, Arizona, Musselman Honda, in business selling motorcycles since the end of World War II, is a local landmark. Helen Musselman, half of the couple that started the business, is still at the shop every day. Generations

A Sportier Spyder: BRP Busts Out the F3, Reaches Out to New Customers

Street-going snowmobile? Road-bound PWC? It is not a motorcycle and it is not a car, but to more than 100,000 owners, the Can-Am Spyder is a blast.

9 Tips to Get Your Customers Ready for the Commute

It’s that time of the year where two-wheeled transportation becomes a more viable option for many commuters.

KTM’s Rally Replica Bike will be Available for Customers

It’s been just over a month since KTM took an outstanding 1-2 finish in the notorious Dakar rally and the Austrian manufacturer has announced that the all-new KTM 450 Rally Replica machine will be available very soon for customers to purchase.

New Riders Turn Into New Customers: Introductory Experiences at AIMExpo

The Recreation Off-Highway Vehicle Association, ATV Safety Institute and Motorcycle Safety Foundation will hold Introductory Experiences for consumer show attendees at AIMExpo. The programs are designed to give prospective riders a safe and controlled environment to try these vehicles out.

Ask Your Customers Smarter Questions

Johnny Carson was and remains one of my favorite entertainers ever. In my mind, the man who redefined late-night television ranks right up there with Jimmy Page. Apparently, I’m not alone, as countless clips from The Tonight Show still generate thousands of views on YouTube every year. That’s why I’m both surprised and disappointed that

Bintelli Offers Free Roadside Assistance to Scooter Customers

Each scooter sold after April 1 will come with a free year of roadside service for the customer.
Through a partnership between Bintelli and Inovex Industries, maker of the Ride-On brand of tire protection products, riders will have 24/7 access to up to five free tows of up to 15 miles. Bintelli dealers will be given cards that riders must complete to activate their roadside assistance.