Dealership Superstar Deadline Closing In!
Glitzy showrooms and rows of new bikes don’t make great dealerships — they sure can help, but a dealership is only as good as the team that drives it. That’s why MPN teamed up with Mark Rodgers and the Peak Dealership Performance team to create the Dealership Superstar program years ago. This year’s deadline is fast approaching, but it isn’t too late to submit your nominations!
How Much Is Downtime Costing Your Shop?
We’ll be comparing June data from a good-performing metric 20-group with the national norm (NN) numbers and the averages for the Top 5 dealers for this group in each category. We provide some of the key total store metrics as a point of reference for the service numbers. Total store gross margins have continued to
Engine Removal and Installation
Cyclepedia.com offers advice on how to make the engine removal and installation processes as smooth as possible.
Don’t Be The F&I Guy
The customer’s perception of your F&I guy can be a tough obstacle to overcome. Read on for some pointers on how to transform your finance department’s image.
Yamaha Now Shipping First Viking Side-by-Sides
Worldwide excitement around this all-new model and increased production was apparent at the recent YMMC ribbon cutting ceremony, where a number of Yamaha executives from the U.S. and Japan offered thanks and congratulations to Yamaha employees and expressed their high expectations for Yamaha’s expanding SxS line.
Yamaha Crowns 2013 U.S. Technician Grand Prix Champion
Jeff Eckman of Yamaha-Honda East in Maumee, Ohio, was named champion after competing in the U.S. Technician Grand Prix at Yamaha’s National Motorsports Dealer Meeting in Las Vegas. He will represent the U.S. at Yamaha’s 2014 World Technician Grand Prix, a head-to-head competition of international Yamaha-trained technicians to be held next year at Yamaha Motor Co. Ltd. world headquarters in Iwata, Japan.
Gibbs Sports Amphibians Announces Plans to Expand Amphibious ATV Market
The company plans to build 1,000 Quadskis in 2013 and expects to have more than 100 major powersports dealers authorized to sell and service the Quadski by the end of 2014. The company will also announce the selection of its first Michigan dealer this summer.
50 Below, an ARI Company, Upgrades Platform for Powersports Dealers
Highlights of the upgrade include expanded connectivity with ADP Lightspeed, a mobile-optimized parts lookup option, enhanced inventory pages and more.
The Ethanol Debate Continues
Although E10 fuel has been labeled as safe for use in motorcycles, its long-term affect on powersports units still remains questionable.
Does Your Dealership Hire Experienced, Sales-Focused Counter People?
The parts, garments and accessories (PG&A) department is one of the most important parts of your overall business. Read on to evaluate your parts manager’s processes.
Scooter Maintenance
With more and more scooters on the road racking up miles, there is a greater need for service work on these machines. Read on for key maintenance tips that are specific to these powersports units.
Skills and Plans to Perfect Your Negotiating Style
Think you’ve got your negotiation tactics down pat? Here are some additional concepts to consider to help you close more sales.
Dealership Tour: Why Should F&I Care?
A customer’s mood and perception of the deal has a huge effect on what they buy in the finance office. The question becomes, “How can we best control a customer’s mood and perception while they are in the dealership?” The most important thing is to keep the customer from waiting around without knowing what’s going
Maximize Dealership Performance
The only way to make the most of your business is to have very good people complimenting a very good, pre-existing process.
Capital City Scooters
Weeks before Caitlin Didier’s shop opened, her husband suffered a fatal heart attack. But that didn’t stop her from pursuing her passion.
Gart Sutton & Associates Announces Fall Schedule of Management Courses
As part of the In-Depth Dealership Education, Accountability & Leadership education system, these classes are designed for department managers, general managers and dealer principals. Students will learn the latest best business processes to increase productivity, profitability and customer retention.