From the beaches of North Carolina to the land of 10,000 lakes, Tim Sutherland learned to adapt and succeed with his dealerships.
Quality has always been a PM hallmark. The PM focus was to excel, to be innovative, to be the best. When CNC processes were still state-of-the-art, Perry knew it was the way to go.
When Jeff and Jodell Murray opened a Harley-Davidson dealership in Durango, CO in 2002, it filled a deficit; before that, the nearest franchise was in Farmington, NM.
Consumer events, the major ones and smaller ones alike, offer a window on the motorcycle industry for people in the business, whether dealer, distributor or custom shop.
Conventional wisdom in retail today warns of difficult times and constant challenges. Experts predict even more dire consequences for product-specific brick and mortar outlets such as, say, motorcycle shops.
Planning is Overrated Some businesses follow a well-defined, meticulously detailed plan, taking measured steps that lead to expected goals. Flying Tiger Motorcycles in the St. Louis suburb of Maplewood, isn’t one of them. But success has followed anyway and that’s impressive for an independent motorcycle shop born on a whim in 2010 and sustained on
It’s not something any shop or dealership can do, constructing a two-story addition to house a vast collection of artifacts related to the world’s most iconic daredevil. But Historic Harley-Davidson (HH-D) in Topeka, Kansas has pulled off precisely that and in splendid fashion. Visitors access the new Evel Knievel Museum by a dedicated entrance, then,
Barb’s H-D owner Barb Borowiec began her career in eastern New Jersey, skirting metro Philadelphia, back in 1983. That was the year 21-year-old Barb Borowiec bought a Sportster at Harley-Davidson of Camden County and every time she came in to make her $79 payment she begged for a job at the small shop. “The owners
Towns often become established around points of commerce such as a general store or petrol station. But a Harley-Davidson dealership? That’s a far less common basis. Yet in the town of Konz in the southwest part of Germany, the presence of Tough Stuff Harley-Davidson started a trend that developed into a commercial center, helping the entire area prosper.
Even with the friendliest service, the most reliable mechanical work and the quickest turnaround, competition is stiff and consumers can be picky.
This isn’t the typical retail shop visit. But then, Billy Lane’s workshop is neither typical nor a retail shop. For all of its compact simplicity, it is instead much more akin to an alchemist’s laboratory, a sculptor’s studio or a madman’s proving ground; it might even be all of those. The fact is, since putting