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How to Do Test Rides … Right!

Getting a prospect on a bike and in the wind can be the best tool to help a customer make the right purchase decision.

Mr. IKTO

Bill sees past a customer’s sorry attempt to bully his way to a great deal.

Exceptional Service

There are just as many dealers out there working as hard as they can because they just love sharing the sport with other people.

Do you know anyone else who wants one?

How to ask for referrals without sounding like a jerk. (Part 2: The Process)

Rainman?

Here’s to hoping April showers will bring May success for all of us.

Explosive Sales

The best salespeople can’t be managed — they’re cannons, and cannons can only be aimed.

Battling Turnover

Instead of being surprised and reacting to turnover, it’s a good idea to be prepared and expect it.

Hot Dogs Are Not A Value Proposition

Market Differentiating Strategies: Hot Dogs Are Not A Value Proposition

V-Twin Rumblings

V-Twin Rumblings: The Vibe From The V-Twin Expo.

Heads Up!

Will Indy Helmet Highlights Offset Industry Low Lights? Random Musings From A Brain-Dead Observer

Performance-Based Selling

What If Everything You’ve Been Told About Selling Was Wrong?

The Habitual Dealer

Seven Habits Of Highly Effective Powersports Dealers.

Lessons For Resolution

Successful dealers set goals and manage by the numbers.

How Full Is Your Tank?

Preparedness is paramount to survival in a tough market.

Oil Intel

Are Full Synthetics The Hot Ticket?

Where Did The Market Go?

Did 2007 end with a whimper for your business? Where do we go from here?