Georges Garage Wrist Pin Removal and Installation Tool
George’s Wrist Pin Removal and Installation Tool eliminates hassles and damage caused by the removal of pins by tapping with a hammer and drift or similar tools. Developed specifically to press the pin in and out of virtually any Harley-Davidson piston, this $53.50 tool features red anodized handles that are CNC machined from the finest
Motion Pro KTM Heim Joint Tool
Most KTM’s have a unique direct-mount system for the rear shock. Removing and replacing the heim joint is a laborious process, because often the joint is seized into the mount itself, and you risk damaging the swing arm if you are too aggressive about removing or installing the joint. To address this problem, Motion Pro
Marvic Assen SBK Wheel
Marvic improved upon the classic concept of the forged wheel, refining the accuracy of machining and detail. Strong, light and rigid, Marvic boasts that the Assen SBK is the perfect wheel to reduce the unsprung weight of every sportbike and improve even the most demanding rider’s performance. The seven spoke structure, forged and completely machined,
Renegade Elite Series Wheels
Renegade Elite Series wheels, pulleys and sprockets are finished in the company’s revolutionary Ebony Chrone finish, a true chrome with a smoky tint in its chemical makeup. Renegade stresses that it’s not a surface treatment or easily damaged coloring. It’s as durable as chrome and can be polished without dulling or damaging the finish.
At Your Service
Your sales department may get customers through your door, but your service department keeps them there. “In these economic times,” says Tim Buechele, parts and accessory manager of Hammond (La.) Harley Davidson, “customers are paying more attention to preventative maintenance. They are investing in what they have, which means taking care of their existing vehicle.
Rocky II
Sales managers often make the mistake of measuring what has happened yesterday without measuring it against what is happening in real time. Otis Hackett continues his lesson on managing individual sales encounters with customers.
Five Steps to Improve Everything
Whether your improvement initiative is large or small, the key is to start doing something fast.
Project Bike: 2008 Road King
Why spend a mint on chrome when powdercoating and paint can make such an impact without a pile of cash! Chad Wiggen keeps things simple on MPN’s 2008 Road King Project Bike.
Destination Dealership: Preowned Powerhouse
American Cycles, Chattanooga
Man vs. Machine: Can NASCAR’s Racing Philosophies Translate to Motorcycle Racing?
NASCAR lives and dies by close racing. Keeping the pack on track tight was the primary goal of the autocratic founder, Bill France Sr., and it carried on to his equally iron-fisted descendents. Team advantages are negated with rules changes. New technology is adopted slowly and carefully. The result is a race series that everyone
Two Brothers Racing V.A.L.E. Dual Slip-On System
Act now, because this slip-on is a limited edition! Two Brothers boasts that the limited production Ducati 848 system provides riders with huge gains in power and torque as well as extraordinary weight savings. Sure Sellers: • High-temp carbon fiber canister sleeves • Billet aluminum gold anodized outlets • Teflon coated M-2 magnesium end caps
12 From 20:
Mark shares his mistakes and successes after two decades in the business.
Value Education Over Legislation … My Head My Choice
Dean promotes rider education without government involvement, and Chad believes in pro-choice for helmets, but agrees with stressing rider education.
Service Department Numbers
This column explores service department dealer data and benchmarks.
More Than A Free Lunch
In this installment, the guys agree that year-round event marketing is key to gaining new customers and building lasting relationships with your loyal followers.
P&A Numbers
This column explores the parts and accessories department dealer data and benchmarks.