WIIFM
What’s in it for me? — the central theme in the agenda of every customer who has ever had to make a buying decision.
A Failure To Communicate
Blogs, flogs, MySpace friends, podcasts … Robin wades into techno-territory.
Sales Department Presentation/Demonstration
Dr. Nikki teaches how to build value by providing the customer with key features and benefits.
Relative Vs. Absolute
Maybe running a successful dealership really is rocket science?
Pre-Paid Maintenance
The risks and rewards of selling pre-paid maintenance packages.
Work Habits
Dr. Nikki discusses smart work habits to bolster your dealership’s closing ratios.
In-Store Travel Guide
Establish your dealership as touring-friendly… you will meet a need in your motorcycling community and sell more stuff.
The Brother-In-Law Syndrome
Change your definition of “dealership politics” and become more politically savvy.
March Madness!
Robin shares the madness encountered in putting together this March issue.
Do You “Tour” Or “Travel?”
Motorcycle travelers aren’t tourists — they’re modern day adventurers.
Sled Slowdown?
Pre-season secrets for increasing profitability in the snowmobile business.
Suggestive Selling
Related add-ons improve sales and customer satisfaction.