This year offers a bit of a twist as two employees take the prize. The ladies of the Oskosh, Wis.-based store won by a landslide, receiving 1,412 of the total 2,099 votes cast. The pair was nominated for their exemplary customer service and commitment to the industry.
Being in business for 50 years in the same high traffic location goes a long way toward ensuring that your customers will continue to find your shop. That’s certainly an advantage for Joe and Angie Robison, longtime proprietors at Robison Cycle Sales on International Speedway Boulevard in Daytona Beach, Fla.
America is becoming a more litigious society, and shops need to be aware of this all day, every day. Every employee needs to know that if their work isn’t conducted properly and thoroughly, your shop could find itself in hot water. Here are 11 ways to reduce your risk of...
How has DFW become an L-5 Power House Honda dealer (one of 40 in the United States) while also earning an A+ rating from the Better Business Bureau? The owners credit maintaining a good relationship with their customers while keeping a firm eye on the bottom line. In fact, one...
Selecting the right Dealer Management System can be a daunting task, especially if you’re more tuned into tuning forks than fine-tuning systems and software. With the help of top DMS providers, we’ve created this list of questions for you to ask yourself as you review your current DMS provider and...
Voting for the ultimate Dealership Superstar has opened. Read the Superstar finalist profiles today and cast your vote!
MPN magazine recently conducted a short, online survey of its subscribers. The goal was to see if the majority of the powersports dealers were showing sales increases when compared with 2011. The survey was divided into OEM and non-OEM dealerships. There were about an equal number of responses for each...
Where diversification is commonplace, rare is the small business owner focused on any single portion of the market, let alone a fraction of a small segment. On the other hand, there are opportunities for the few who understand a particular subsection of a market, especially when there is little or...
Rexburg Motor Sports is a multi-brand dealership offering Kawasaki, Suzuki, Polaris, Yamaha, Honda, Arctic Cat and CanAm. They are located in a new 50,000 square foot facility just off Highway 20 in Rexburg, Idaho. I
Although he has been a rider and motorcycle enthusiast his entire life, Steve Okenfuss didn’t start out intending to sell motorcycles. For 21 years, Steve worked as a banker. After that, he decided to get into the auto industry, but was not entirely happy selling cars. Steve wanted to try...
This dealer's huge building includes a comprehensive parts department, a full service department with five lifts, a four-table pool hall, two stages for live music, an outdoor patio and two bars.
Berkeley Honda Yamaha, located near San Francisco , Calif., has parlayed a combination of off-road racing expertise and uncommon customer service into a long-term success.
Part 3: Develop Talent, Master Marketing and Manage Better: While most motorcycle dealerships across the country are enjoying a well-deserved breather, now is the time to get busy. Your success in the season depends on what you do right now.
Longevity is only half the story. 2 Wheelers has been at the same location for over 40 years, weathering neighborhood changes, economic ups and downs, and motorcycling's boom times and downturns.
Meet the brains behind MotoSport Hillsboro, a multiline dealership near the Portland, Ore.
