When you work in an industry that caters to just 3 percent of the American public, phrases like “customer retention” and “customer relationship management” aren’t just idle business chit-chat.
Dealer management systems today are no longer a new technology within the powersports industry.
If you’re going to be a powersports dealer, it’s good to know how to sell used bikes. That is exactly what brothers Paul and Kirk Compton (and their father Gar) took to heart their first 10 years in the industry.
Whether franchised dealership or independent, motorcycle shops face a challenging retail environment that’s intensified by their customers’ ready access to parts and services online.
Unlike the fuel tank gauge that we chose not to fix, the lack of closing ratios isn’t anything we could’ve repaired. It was – because of a lack of efficiency in our business systems – like a part that we ordered ages ago and never received.
San Jose Harley-Davidson has unique opportunities and challenges. The dealership is located just south of Silicon Valley in Central California, and a large percentage of the customer base either works in the tech industry or is tech-savvy.
One part motorcycle dealership, one part vintage motorcycle museum and one part online/mail order new, classic, vintage and used motorcycle parts store, Bob’s BMW located in Jessup, Maryland, adds up to a 100 percent successful dealership.
Laugerman’s Harley-Davidson. Laugerman’s, the oldest Harley shop in Pennsylvania, has been in business since 1949, and has been run by the same family for as long.
Fifty thousand dollars. It’s not a huge sum. In fact, let’s be honest, if you heard yesterday’s state lottery was at $50,000, you wouldn’t even bother looking to see if your “lucky” numbers were in fact, lucky. But how about adding an additional $50,000 to your service department revenue in 2015? Worth considering? For most
Oxford Products USA Inc. has announced it will launch a new line of apparel at the AIMExpo. The complete range promises to offer great quality and features at prices everyone can afford. The range was designed by a team with decades of motorcycle apparel design and riding experience. Oxford is also adding over 50 percent
iMotorsports, Inc. is looking to set new trends