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Lessons From the Past

Vintage bike businesses share their recipes for success.

Destination Dealership:Small Market, Major Player

What happens when a nice young woman with a background in retail management meets a nice young man with a degree in aviation maintenance? They get married, move to the country and start a successful Ducati shop. Bend, Ore., boasting a population of about 80,000 and located near the geographic center of the state, is

The Women’s Evolution

Attract And Retain Today’s Booming Female Ridership

Insure Yourself Against Insurance

A beaming customer is sitting at the table across from you, going over documents; he is in the process of buying a motorcycle. He has gone for a test ride and is in love with that bike. He has picked out all the accessories he wants, and his credit is more than solid. What can

Gateway Cycles

If your shop is within 100 miles of Gateway Cycles in Mount Sterling, Ky., Carl Rosania may be taking your customers, but, don’t worry, he isn’t doing anything underhanded. On the contrary, Rosania is simply living by the Golden Rule. Supporting racers and charity events has made him one of the top six Kawasaki dealers

Maximize Your DMS

Are You Profiting From All The Tools Your DMS Offers?

Cali Dealer Goes Green

Wendy Epstein’s Mission Motorcycles

Destination Dealerships: Selling To Dilbert

Kari Prager’s Cal BMW Triumph And Tri Valley Moto

Vintage Marketing: Old Bikes Build New Business

If you ride your restored bevel drive Ducati, Panhead Harley or Black Bomber Honda on a regular basis, you are probably used to being mobbed at gas station stops and motorcycle hangouts. A nice looking vintage bike just naturally stops traffic. “I was going to a military vehicle meet,” explains Robin Markey, partner in Bob’s

At Your Service: Your Service Department

Your sales department may get customers through your door, but your service department keeps them there. “In these economic times,” says Tim Buechele, parts and accessory manager of Hammond (La.) Harley Davidson, “customers are paying more attention to preventative maintenance. They are investing in what they have, which means taking care of their existing vehicle.

Harley’s Ladies Lid

Strong Enough For a Man… But Made Just for Her!