March Madness!
Robin shares the madness encountered in putting together this March issue.
Imitation?
Robin gets hyped for this year’s Dealer Expo and dishes on his EICMA experience.
A Return To The Golden Age
Scooters are once again a growing segment of the powersports market.
Higher Education
What you don’t know really can hurt you… How does a dealer find out what is really going on?
First Impressions & Building Rapport
Dr. Nikki Sloan explains how to use questions to guide a conversation.
V-Twin Expo Preview
A seminar for the small independent dealer: How To Compete With The Big Boys … And Win.
Ten Nonnegotiable Service Department Practices
The practices that are absolutely essential to the operation of successful service departments.
The Consolidators
Knowing how things work is not the same as making them work.
Consolidation, Part II
Robin responds to the residual flak from the July “Holeshot.”
Big Boxes and Mass Merchandisers
The affects of the big box chain stores selling ATVs, minibikes and dirtbikes.
Nonnegotiable P&A Practices
The practices that are absolutely essential to the operation of a successful parts and accessories department.
Red Flag!
If your dealership is considering taking on a line of Chinese powersports products take care!
Nonnegotiable!
The practices that are absolutely essential to the operation of a successful sales department.