Lost Sales
Is your dealership missing sales opportunities? BOC presents ten reasons why dealers lose customers.
Telephone Skills For The Sales Department
Want to see your closing ratios jump from 20% to 50% to 70%? Learn how to effectively set appointments with your telephone shoppers.
Brother-In-Law Syndrome III
Want to get things done in your dealership? Making your great ideas a reality is an art form.
Tomorrow May Rain, So Today I’ll Follow The Sun
Rain is inevitable… riders have to be prepared to make a bad situation as good as possible. Proper rain gear is the answer.
The Brother-In-Law Syndrome II
Why being right isn’t enough… and why Machiavelli wasn’t all bad.
Why Don’t They Do It, Part III?
Are you sending the right message? Additional ways to work through the issue of non-performance.
V-Twin Expo Preview
A seminar for the small independent dealer: How To Compete With The Big Boys … And Win.
Why Don’t They Do It, Part II?
What you might do when people don’t seem motivated to perform as requested.
The Consolidators
Knowing how things work is not the same as making them work.
Big Boxes and Mass Merchandisers
The affects of the big box chain stores selling ATVs, minibikes and dirtbikes.
Nonnegotiable P&A Practices
The practices that are absolutely essential to the operation of a successful parts and accessories department.