K-Tech Suspension, a UK-based motorcycle suspension manufacturer, was recently certified to BS EN ISO 9001 qualifications for suspension system design, manufacture, parts supply, shop service and race support. Orient Express is the exclusive North American importer and distributor for all K-Tech Suspension products.
“We are proud to have achieved ISO 9001 accreditation that not only provides a measure of how well we manage the business today, but for the future will also assist us in our quest for continuous improvement of our products and services," Chris Taylor, managing director of K-Tech said. "Fifty percent of our sales are for international customers, and a strong start to 2012 indicates this is set to grow further.”
ISO 9001 is a best practice business management framework, which systemizes the way the organization works and puts customer service at the center of all the processes.
For more information about K-Tech Suspension visit http://www.orientexpress.com.