Techs universally hear one common complaint at the onset of sled season, “My snowmobile won’t start!” Maybe the machine in question will crank over, but fire eludes the cylinders. The machine owner doesn’t understand why — it ran when he put it away and it sat in the barn under...
Pittsburgh-based body shop owner, Bill Steele, has mastered the art of custom paint and fabrication from stripped down shovelheads to this amazing bagger that started its life as a ‘06 Road Glide.
Being in business for 50 years in the same high traffic location goes a long way toward ensuring that your customers will continue to find your shop. That’s certainly an advantage for Joe and Angie Robison, longtime proprietors at Robison Cycle Sales on International Speedway Boulevard in Daytona Beach, Fla.
Believe it or not, you are competing with Target and Wal-Mart this holiday season, so if you haven’t pulled your Santa suit out of moth balls, it’s time to pull Rudolph in from the pasture and get going on your holiday marketing plan!
Real rocket science makes our jobs in the F&I office seem really simple. What we do is definitely not rocket science, but the more I think about it, maybe the process is similar to building a rocket.
I have received some reader feedback from my recent article about the three Cs of service writing. The feedback asserted that I’d gotten the three Cs wrong. I defined the three Cs as consistency, customer service and clarity. I believe that a service writer’s job is to be focused on...
MPN goes one-on-one with Larry Little to get an update on what dealers and consumers can expect from the inaugural American International Motorcycle Expo