Dealership Call Center, a division of Dominion Enterprises, has introduced Online Reputation Pro, a management suite of tools providing dealerships with the most comprehensive program for tracking and influencing their online reputations.
“Eighty-seven percent of customers decide to make a purchase after reading favorable reviews,” said Kelvin Stroud, dealer development tools product manager for Traffic Log Pro. “It is critical that powersports dealerships embrace a proactive approach to not only track but influence what is being shared about their stores online.”
Stroud continued, “Online Reputation Pro is the most powerful management tool to hit the market. It provides real-time feedback along with reviews of a dealership’s website. At the core of this solution is leading edge technology that allows distribution options to a variety of review websites. With the recent changes in Google Places, it is absolutely imperative that dealers have a reputation management solution in place.” A dealership’s reputation is controlled and elevated through the process of obtaining and distributing customer reviews to various online review sites. Dealership Call Center helps dealerships manage relationships with their customers through call center services and reputation feedback.
For more information about Traffic Log Pro, visit www.trafficlogpro.com.