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Consistency: The Road to Customer Engagement

Why you must give customers a top-notch experience every time they visit your motorcycle dealership.

ARI To Unveil New Solutions at Dealer Expo in Indianapolis

ARI will launch two new products at this month’s Dealer Expo. PartStream, a parts lookup and online ordering system, and WebsiteSmart, designed to help dealers sell more new and used equipment, parts, accessories and service,will also be introduced.

How Honest Are You?

It Really Is the Best Policy

Industry Profile

How does your dealership stack up to this sampling of dealers from across the country?

Harley-Davidson Reports Net Income Climbs as Sales Drop in 3Q

Harley-Davidson says that its net income more than tripled in the third quarter mostly because of its financial division, however the company says bike sales are projected to be 5 percent to 7 percent less than last year, according to an AP report.

Clean Up Your Game Plan

Use subjective and objective assessment to create a game plan

Create a Referral Culture

A free marketing strategy that could double your business

Dealership 101

MPN has teamed up with Gart Sutton & Associates and SEMA to present the 2010 Dealer Update Workshops Nov. 1-2 in conjunction with the SEMA Show in Las Vegas. 14 training sessions covering eight topics as well as two keynote discussions and an industry panel are open to all powersports dealers. In addition, dealers can browse the Powersports & Utility Vehicle section of the SEMA show floor to catch up with the industry’s newest innovations. Browse the seminar schedule below and visit www.semashow.com/mpn to register today.

Industry Profile: K&L Supply

Service and Safety Sell

Profitability Trends Upwards

Year-on-year April Dealer Numbers

Working The Numbers

The power of research

2010 Dealer Trends Through March

2010 Dealer Trends Through March

2009 Best Operator Club Performance

Year-end numbers for Top of the BOC members explained

Lessons From the Past

Vintage bike businesses share their recipes for success.

Measuring Success

See what J.D. Power & Associates has to say about your dealership

Persuasion Power

15 ways to get a customer to sign on the dotted line