F&I: How to Clean up a Credit Report
The process of trying to clean up a credit report takes time and patience. Some companies claim to be able to clean up a credit report and improve the credit score immediately. This is almost impossible and any company that guarantees it can do that instantly should be investigated very carefully.
F&I: Professional Communication Brings Sales
Just because someone presents a customer with a menu doesn’t mean they lose their voice or personality or that the sales process has become an automated one.
F&I: Proactive Approach vs. Reactive Approach
Today, the reactive approach is no longer enough to build a robust business. We need to have the “proactive business approach” to stand out in the crowded competitive environment.
F&I: You Make Money When You Buy, Not When You Sell
Most of us have heard the saying “you make money when you buy, not when you sell.” It’s about buying the inventory at a cost that gives you enough margin when selling it in the competitive market that we all live in.
F&I: Maximizing Sales Through Smart Desking
As it is spelled out in the definition, there is a lot more to a deal than just the selling price to complete a transaction.
F&I: Vehicle Leasing Made Easy
The concept of leasing is fairly simple, yet many consumers don’t completely understand.
F&I: All Customers Are Next Door to You – They Are Online
Your dealership needs a strategy that encourages F&I to collaborate with customers as they educate themselves about the vehicles they’re interested in.
F&I: Turning Inventory with Repeat Customers
The key to success is turning the inventory as often as possible and to not let the units age.
F&I: Processes Define Dealership Culture
A properly completed and executed paper trail will assure that the customer fully understands all the terms of the sale and there is no room for misunderstanding.
Financing as Part of the Sales Cycle
Traditional dealership sales process excludes the financing from the sales cycle and treats the financing as a separate process after closing the deal. The sales process steps include understanding the wants and needs of the customer, showing the units that match those needs and wants as closely as possible, identifying the desired vehicle, negotiating on
Subprime Credit Opportunities
I don’t know how many times I’ve heard dealers say that they don’t cater to the subprime audience – or better yet – they don’t have subprime customers. It is true that closing a transaction with a prime credit profile customer is usually faster and relatively easier since they are more likely to qualify for
Planned Versus Impulse Buying Behavior
As a business it is easy to benefit from impulse purchases if you are offering products for a few dollars, but how can you have those same results with products that cost $1,000 or more?
