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Bell Helmets Extends Discount Program to Military and Public Service Members

The Pro Deal Program offers an exclusive discount on Bell products, apparel and accessories to shop employees, retail sales associates, shop owners, mechanics, manufacturers, athletes, media and other members of the industry. In addition, Bell extends its Pro Deal offering to public service professionals, including police, fire and active military.

Provide Service Specifications To Your Techs

1. Veteran technicians have the knowledge and experience to perform the operations of day-to-day service jobs in their sleep. If you give a good tech a list of service items and a vehicle he has never seen before, he will be able to work out how to perform the procedures on his own. However, without

Speed Up Your Techs, Spend Money In The Service Department

The more you speed up your highest cost employees, the more revenue they can generate and therefore more profit.

Service Manager Pro and ADP Lightspeed Announce Integration and Reseller Agreement

Service Manager Pro will now have two-way communication between their two respective systems. This new functionality will allow a LightspeedNXT user to launch Service Manager Pro from within an existing repair order.

Secondary Season Service Sales Strategies

The prime selling season has passed, but that doesn’t mean your attention to great service should expire, too.

F&I in the Service Department?

If your customers are disheartened with their repair bills, consider looking into short-term financing as an option to retain business.

Summer Service Sales Strategies

Incentives, promotions and other methods to make your shop a summer destination for customers.

The Strongest Pillar in Your Dealership: Service and Repair

Last week, I was working on a project for Experian Automotive. They provided me with a list of vehicles in operation based on registration data from the states. This file allowed me to look at all the individual, state-registered powersports vehicles in the U.S. and what counties they are registered in. Most of the vehicles

ARI Network Services Named One of Wisconsin’s Fastest-Growing Public Companies

The company has been ranked in The Business Journal’s Top 25 list for the fourth time in five years. All public companies headquartered in Wisconsin with a stock price of $1 or more between February and April 2012 and positive revenue growth from fiscal 2011 to 2012 were considered for the list.

Service Manager Pro Adds OEMs to Management System

The powersports labor guide has added BMW, Husqvarna, Triumph, Piaggio, Vespa and Gilera to its management system. With the addition of these new OEMs, Service Manager Pro has grown to cover more than 18,000 models and millions of labor operations.

ARI Network Services Launches Investor Relations Website

The new site is designed to provide customers, shareholders and prospective investors with an easy-to-navigate overview of ARI’s business and essential investment-related information.

February 2013 Service Department Performance

In this article, we’ll be comparing February data from a good-performing metric 20-group, the National Norm (NN) numbers and the averages for the Top 5 dealers of the group in each category. Total store sales were up slightly for the group, but dropped considerably for the Top 5 and almost 4 percent for the NN

ARI Network Services Announces Second Quarter Results

The company also announced that it has entered into definitive agreements with various accredited investors in a private placement of $4.8 million of common stock at a price of $1.50 per share.

ADP Lightspeed Introduces Service Connect

In the latest release of LightspeedNXT (ver 3.9.7) and LightspeedEVO (ver 5.6), hosted users of ADP Lightspeed will have access to Service Connect, an integrated smart-help menu designed to provide answers to users’ questions without leaving their workflow. This simple, time-saving feature knows what screen the user is working from and will suggest topics to answer questions.

Service Department Promotions

In 2008, our industry sold around 1.1 million units. The economy was hot, financing customers was easy and unit inventory levels were adequate to low. In 2009, the economy slammed on the brakes, and we have not achieved those 2008 new unit sales levels since. Over the last several years, our industry has delivered around

Fifty Below Launches Inventory Listing Service

Powersports dealers with a 50 Below Customer First website may now post inventory to Craigslist, eBay and Facebook. This new website add-on enables dealers to easily post new and used vehicle advertisements containing detailed product information and photos on Craigslist and eBay. In addition, dealers will be able to share their inventory listings and information with fans following their Facebook page.