Big Bike Parts Show Chrome Accessories
Show Chrome Accessories, available through Big Bike Parts, has expanded its Vantage Horn Covers to include Yamaha, Suzuki and Honda cruisers. Sure Sellers: • Constructed of lightweight ABS with a shiny chrome finish • Easy to install with no tools necessary; flawless chrome finish • Creates a custom look with an incredibly low sticker price
Strategic Motorcycle Disgnostic Scan Tool
Fred Christopher of the central garage for the City of Newport News, New Jersey, does a lot of work on the city PD’s motorcycle fleet. Here he put the Motorscan from Strategic Tool to the test.
The Virtual Biker Bar: Online Networks to Build Your Brand
Taking cues from the ongoing, phenomenal success of social networking sites like MySpace and Facebook, motorcycle dealers are creating their own online communities, where they can glean valuable feedback from customers, promote their brand and keep an eye out for future staff amid the online message posts. “It’s a good time to become a niche
Kastar Crankshaft Wrenches
Our friends over at San Diego Harley-Davidson put these Kastar crankshaft wrenches to the test. Special thanks to Jason Orsborn and the whole SD H-D crew for the elbow grease they put into this month’s tool review.
Click For Orders … Technophobe Logs In
Chad and Dean get logged into the Internet to share their views on why you need to be plugged in to the virtual world.
At Your Service: Your Service Department
Your sales department may get customers through your door, but your service department keeps them there. “In these economic times,” says Tim Buechele, parts and accessory manager of Hammond (La.) Harley Davidson, “customers are paying more attention to preventative maintenance. They are investing in what they have, which means taking care of their existing vehicle.
Buggies Light Fire to the Off-Road Market
Unlike the scooter industry, which I often write about, there is a lack of information on buggies. There is no DOT, consumer safety board or even a consumer reports magazine testing these units in the United States. It’s caveat emptor for the dealers when they are doing research on a particular brand they wish to carry.
Show Chrome Accessories Vantage Horn Covers
Snap on some flare and hide the unattractive black OEM horn with Show Chrome Accessories’ new chrome Vantage Horn Covers. Sure Sellers: • Unique inner tapered profile locks to the existing OEM horn • Horn covers do not interfere with the resonance of the horn • No tools are necessary to install the horn covers
Georges Garage Wrist Pin Removal and Installation Tool
George’s Wrist Pin Removal and Installation Tool eliminates hassles and damage caused by the removal of pins by tapping with a hammer and drift or similar tools. Developed specifically to press the pin in and out of virtually any Harley-Davidson piston, this $53.50 tool features red anodized handles that are CNC machined from the finest
Park Tool PB-1 Portable Workbench
Perfect for the home wrench or pro trackside tuneups, the Park Tool PB-1 Portable Workbench folds for easy transport and storage. The $129.95 PB-1 features a large work surface (91.5cm x 58.5cm) with specially sized slots, holes and recesses for holding tools, lubes, beverages, etc. Folding steel legs provide a solid base for a toolbox
At Your Service
Your sales department may get customers through your door, but your service department keeps them there. “In these economic times,” says Tim Buechele, parts and accessory manager of Hammond (La.) Harley Davidson, “customers are paying more attention to preventative maintenance. They are investing in what they have, which means taking care of their existing vehicle.
Rocky II
Sales managers often make the mistake of measuring what has happened yesterday without measuring it against what is happening in real time. Otis Hackett continues his lesson on managing individual sales encounters with customers.
Crime Stoppers: Get a Lock On Motorcycle Security
In the U.S., a motorcycle is stolen every 7.5 minutes. In 2005, 70,613 bikes were stolen, according to figures released by the National Insurance Crime Bureau. In financial terms, motorcycle owners and insurance companies burdened a loss of $434 million in stolen motorcycles and components. Just as you take loss prevention precautions in your store,
Service Department Numbers
This column explores service department dealer data and benchmarks.
Sales Manager Makeover
Sales managers often end up as inventory control clerks or paper shufflers or any variety of things that have nothing to do with what they should be focused on – managing individual sales encounters with customers.
How to Do Test Rides … Right!
Getting a prospect on a bike and in the wind can be the best tool to help a customer make the right purchase decision.