Speed Up Your Techs, Spend Money In The Service Department
The more you speed up your highest cost employees, the more revenue they can generate and therefore more profit.
How Much Is Downtime Costing Your Shop?
We’ll be comparing June data from a good-performing metric 20-group with the national norm (NN) numbers and the averages for the Top 5 dealers for this group in each category. We provide some of the key total store metrics as a point of reference for the service numbers. Total store gross margins have continued to
Maxima BioWash
This biodegradable, all-purpose cleaner lifts away dirt while scrubbing grime and oil based deposits. It’s gentle enough for everyday use on paint, plastic, chrome, anodizing, rubber, carbon fiber and more.
Spectro Premium Motorcycle Wash
This aqueous-based spray-on/rinse-off product lifts the toughest dirt, grease, grime, bug splatter, brake dust and road film off bike surfaces, leaving a sparkling, streak-free clean surface. It’s gentle enough for daily washing, yet effective even for the dirtiest build-up.
Service Department Review: Set Up 2013 for Success
Depending on your location in the U.S. and the makeup of your business, January can be a very slow month in the service department. However, having a slow month or two can be very helpful. It is a great time to review the last year and make any necessary adjustments. Adjustments might be the number
Tread Lightly! Launches Fifth Annual Charity Auction on eBay
The auction is an effort to raise money for solutions to urgent outdoor recreation issues, such as restricted recreation access due to irresponsible behavior. All proceeds from the auction will help keep access to trails and recreation sites open to the public.
Service Department Risk Management
America is becoming a more litigious society, and shops need to be aware of this all day, every day. Every employee needs to know that if their work isn’t conducted properly and thoroughly, your shop could find itself in hot water. Here are 11 ways to reduce your risk of litigation.
Penske Logistics To Manage Harley-Davidson’s Processes in Brazil
Penske developed a customized methodology of work and new roles inside the South American-based distribution center to meet the clients’ deadlines, demands and distribution flows. This work includes receiving, separating and distributing pieces, merchandising material, accessories and clothing.
April 2012 Service Department Performance
This month, we’ll compare April 2012 service department data from one of our metric dealer 20-groups against the National Norm numbers (overall averages for all our metric 20-groups) and the average of the Top 5 performing dealers in each category.
Easy Eddie’s in Huntersville, North Carolina
This dealer’s huge building includes a comprehensive parts department, a full service department with five lifts, a four-table pool hall, two stages for live music, an outdoor patio and two bars.
MIC Launches ‘Revive Your Ride! WIN BIG Spring Giveaway’ Campaign
Motorcycle Industry Council’s (MIC) Revive Your Ride! WIN BIG Spring Giveaway has been launched to run from April 15 through June 30 and offers powersports customers a chance to win one of 50 great prizes.
Supertrapp Supports Revive Your Ride
SuperTrapp is gearing up to kick start the spring riding season by participating in the Second Annual Revive Your Ride! WIN BIG Spring Giveaway April 15 to June 30.
Second Annual BlueRibbon Coalition Christmas Auction Live on eBay
BRC says that thanks to its supporters, bidders and donors, they are making good progress toward more trail-saving. The coalition has some nice items that you can bid on live on eBay.
JIMS Lift Caddy
The new JIMS Lift Caddy allows you to maneuver occupied bike lifts around your shop or garage effortlessly and can be installed in the time it takes to change oil.
Industry Profile: K&L Supply
Service and Safety Sell
2010 Touring Season Starter Kit
Where the interstate ends, adventure begins, and riders of all ages and experience levels yearn to escape. Create gear checklists for all types of touring, and share them with every adventurer that walks in your door. If he’s heading for a 200-mile weekender, his needs will be vastly different from the rider embarking on a