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Mr. IKTO

Bill sees past a customer’s sorry attempt to bully his way to a great deal.

Do you know anyone else who wants one?

How to ask for referrals without sounding like a jerk. (Part 2: The Process)

Rainman?

Here’s to hoping April showers will bring May success for all of us.

Battling Turnover

Instead of being surprised and reacting to turnover, it’s a good idea to be prepared and expect it.

Hot Dogs Are Not A Value Proposition

Market Differentiating Strategies: Hot Dogs Are Not A Value Proposition

Wasps, Dogs and Price Fixing?

Wasps, Dogs and Price Fixing: Learn A Lesson From the Underdogs.

Heads Up!

Will Indy Helmet Highlights Offset Industry Low Lights? Random Musings From A Brain-Dead Observer

Performance-Based Selling

What If Everything You’ve Been Told About Selling Was Wrong?

The Habitual Dealer

Seven Habits Of Highly Effective Powersports Dealers.

Lessons For Resolution

Successful dealers set goals and manage by the numbers.

Check Your Motivation

Sell with structure and integrity to weather the down market.

Winning Incentives

New ideas for motivating sales staff.

Latest News

Triumph’s 2009 North America Sales Top 10,000 . . . Yamaha Canada Names New President . . . Drag Names New Sales Rep

Motorcycles Are Dangerous!

Yes, bikes are dangerous, but media surveys conveniently fail to compare apples to apples.

Benchmarks

The BOC looks at benchmarks and performance indicators to ensure that all profit centers are operating at peak efficiency.

Powersports Sales Certification

Selling skills are not just applicable on the showroom floor, they’re also beneficial in every department in the dealership.