Help Wanted!
John urges dealers to update and upgrade their websites.
Scooters & Trikes
Although they both appeared a half century ago, two old products are new concepts again.
Finally?
Is Harley-Davidson’s bloom fading? Are consumers deciding to wait? Are there simply too many choices?
Relative Vs. Absolute
Maybe running a successful dealership really is rocket science?
Pre-Paid Maintenance
The risks and rewards of selling pre-paid maintenance packages.
A Return To The Golden Age
Scooters are once again a growing segment of the powersports market.
Service Department Report
How, and what, to track when measuring service department performance.
Higher Education
What you don’t know really can hurt you… How does a dealer find out what is really going on?
V-Twin Expo Preview
A seminar for the small independent dealer: How To Compete With The Big Boys … And Win.
Ten Nonnegotiable Service Department Practices
The practices that are absolutely essential to the operation of successful service departments.
The Consolidators
Knowing how things work is not the same as making them work.
Why Don’t They Do It?
Improve human performance and watch your dealership’s performance improve!
Red Flag!
If your dealership is considering taking on a line of Chinese powersports products take care!
Dealers Protest Polaris Practices
Robin stumbles into the middle of something that looks like real news. This is getting interesting!