Dealership Superstars Revealed: Team Winnebagoland’s Erin Eake & Karra Marg
This year offers a bit of a twist as two employees take the prize. The ladies of the Oskosh, Wis.-based store won by a landslide, receiving 1,412 of the total 2,099 votes cast. The pair was nominated for their exemplary customer service and commitment to the industry.
Is The Customer Always Right? Service Department Reputation Management
Sometimes, customers become upset due to simple miscommunication with dealership employees. Other times, customers are just downright difficult to appease. C.R. Gittere explains how to deal with and overcome these situations as they arise.
Make Some Noise
Motocross racer Ashely Fiolek has been deaf since birth. But that hasn’t stopped her from pursuing her dreams.
SaferMoto.com Offers Demonstrations of Inflatable Vests and Jackets
The airbag-like products will be showcased in booth space No. 26 at the Red Bull U.S. Grand Prix July 27 through 29.
LED Digital Information System
Dakota Digital’s new MCL-3212 LED digital information system plugs directly into the stock wiring with no modifications needed, making installation a snap!
Vehicle Check-In Primer
Checking in is More Important for Service Departments than Hotels
Cyclechex, KBB Team Up to Offer Motorcycle History Reports
Specialty Reports, Inc., a subsidiary of Sparta Commercial Services, Inc., has announced that Cyclechex, its internet provider of Motorcycle History Reports, has a newly formed relationship with Kelley Blue Book to offer Motorcycle History Reports on Kelley Blue Book’s top-rated website www.kbb.com.
LED Digital Info System
The MCL-2011 from Dakota Digital plugs directly into the stock wiring with no modifications needed, so installation is a snap.
Airbrush Master JoAnn Bortles
The story of the custom paint queen.
AGV AX-8 Helmet
AGV expands the AX-8 line of helmets with the new AX-8 Beat. The front air vents and the rear extractors recall both those in the on-road and MT-X versions.
Make the Most of Your Pre-Owned Motorcycle Profit Center
Establishing pre-owned motorcycle sales.
CPSC Terminates ATV Action Plan for SunL Group Youth ATVs
The U.S. Consumer Product Safety Commission (CPSC) recently announced the termination of the All-Terrain Vehicle (ATV) Action Plan for SunL Group, Inc., of Irving, Texas. As of March 30, 2011, importers and distributors cannot import or distribute any ATV subject to the SunL Group ATV Action Plan. The company was an importer and distributor of gas and electric scooters, dirt bikes, ATVs and go-karts.
Cyclechex Chosen by NADAguides as Motorcycle History Report Provider
NADAguides recently announced that in-market buyers can now obtain motorcycle history reports on NADAguides.com from Cyclechex, a provider of motorcycle history reports.
Two Guys and a Truck
The evolution of Helmet House
Meteorologist Garry Seith Promotes Airbag Jacket
Meteorologist Garry Seith, who was seriously injured in a motorcycle accident, recently did a report about airbag jackets that act like an air bag for the body.
My Great Big Warranty Fiasco
My Big Fat Warranty Fiasco