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Recession Busters

Rod gives dealers five strategies to survive and thrive in today’s economy.

Triumphant Return

The Thunderbird Lands Late in 2009

Smaller Dealers Can Succeed In Tough Times

This month Steve takes a look at a smaller dealership that is not only surviving, but making a good profit despite the tough retail environment.

Think Your Customers are Loyal?

How one dealership earned an extraordinary display of devotion, and how you can too!

Five Triggers For Success

Don’t leave the success or failure of your business up to oil prices, or the general state of the economy. Here are Rod’s Five Triggers for Success in 2009.

Tomorrow’s Dealer

Otis doesn’t think it’s gonna be much harder to buy a motorcycle in today’s economy, just that it’s gonna be the best and most customer-oriented salesperson that will help the customer feel good about pulling the trigger.

Destination Dealership: Steve Selzter Honda

Steve Selzter Honda Hits Home in Pennslyvania

An OEM Alternative

KYMCO USA Strengthens Its Bond With The U.S. Market

It’s The Product Silly

What Your Customers Want You to Know

What Do You Do?

Improve morale and increase employee effectiveness by more closely aligning your employees’ job titles with the value that they provide.

The Virtual Biker Bar: Online Networks to Build Your Brand

Taking cues from the ongoing, phenomenal success of social networking sites like MySpace and Facebook, motorcycle dealers are creating their own online communities, where they can glean valuable feedback from customers, promote their brand and keep an eye out for future staff amid the online message posts. “It’s a good time to become a niche

Click For Orders … Technophobe Logs In

Chad and Dean get logged into the Internet to share their views on why you need to be plugged in to the virtual world.

Devils and Dealers: How to be an Employer of Choice

Is letting your people explore other employers really the realm of the devil’s playground?

Euros From Tourers

Cash in on the Adventure Tourism Boom

Total Store Gross Margins

Steve discusses a key indicator of survival in any dealership: total store gross profit margins.