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Why They Buy: Harley-Davidson Custom Sportster 1200

SueAnn Niland of Stevens Point, Wis., discusses her purchase from Wausau Harley-Davidson in Wausau, Wis.

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Name: SueAnn Niland

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Age: 56

Hometown: Stevens Point, Wis.

Occupation: Early Childhood Education

What type of powersports unit did you buy? I bought a Harley-Davidson Custom Sportster 1200

How did you get into riding?  When I was 12 and living in Wisconsin, my uncle taught me how to drive his Honda road bike. In my late teens, I was living in Phoenix, Ariz. Motorcycle driver courses were not in existence, so I borrowed a 750cc Suzuki and taught myself how to handle big city traffic and the mountain roads of northern and eastern Arizona.

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What other powersports units have you owned in the past? Four Hondas and one other Harley Sportster 883.

Why did you select this model? Last September, I was waiting at a stoplight in Green Bay, Wis., and  I was rear-ended by a Ford Taurus. I lived through it, but “Big Dawg” (my Sporty) was DOA at the scene. Two weeks later, I bought my new ride, “Sparky.” Even though I can ride any tanker bike out there, I like the agility of a smaller bike. It fits my style of riding more than the other, larger models.

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Where did you buy your new toy? Wausau Harley-Davidson in Wausau, Wis.

How did you choose the dealership? Although I did not buy Big Dawg from Wausau H-D, I always had the annual servicing done there. They did an excellent job. The guys were even helpful to me when I phoned long-distance from New Mexico looking for a part for another rider’s broken bike.

What salesperson did you work with? Mike Allemang — he is the best!  He’s the kind of salesperson who will continue to be a valuable resource/advocate for me even after I’ve had Sparky for years.

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Did you buy parts, accessories or pre-paid maintenance? I set up the bike just like the Sporty before it. Crash bars, straight pipe exhaust, smaller windshield and  heated hand-grips.

What do you think of the service department? They have always been very helpful and consistent in quality work. I have never had to return either bike for a duplicate repair.

Would you recommend the dealership to a friend? I already have — Four friends and four bikes purchased, so far!

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