Be a Leader, Not a Boss in Your Service Department

A real leader will exhibit strengths in three areas: transparency, trust and respect.

leadership, leader, manager
Parts Unlimited Announces New E-Bike Category Manager

Parts Unlimited has announced the promotion of Mike Ralph as the new e-Bike category manager. Ralph joined LeMans a few months back as the first specific hire in the e-Bike category as the key account rep and product specialist. As this industry category expanded, so did the need for a category manager. Ralph has several years of

Mike Ralph
Lars Lindstrom Named as Team Honda HRC Manager

Lindstrom has long history with American Honda’s factory motocross effort.

Remember The Golden Rule

Simple Steps To Becoming A Star Employee Remember the Golden Rule? “Do unto others as you would have done unto you.” It seems like many of us may need a reminder on the law of reciprocity. I have managed employees for more than 20 years and I had been an employee for just as many.

The Rules of Engagement

It’s all about your attitude [dropcap]I[/dropcap] recently attended a Dale Carnegie course that was really interesting. The subject of the class was the manager-employee relationship and the eye-opening thing was that attitude really is everything! Well, almost everything. The premise of Carnegie’s “The Bottom Line For Engagement” is that attitude must be combined with engagement.