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The Pros & Cons of Micromanaging

Ummm Yeah, If You Could Just Go Ahead And Make Sure You Do This From Now On, That Would Be Great! Micromanaging, we all know the term! The word itself has a bad connotation and all employees usually cringe when hearing it. Remember the poster child for micromanagers Bill Lumbergh, (“Ummm  yeah, that would be

Remember The Golden Rule

Simple Steps To Becoming A Star Employee Remember the Golden Rule? “Do unto others as you would have done unto you.” It seems like many of us may need a reminder on the law of reciprocity. I have managed employees for more than 20 years and I had been an employee for just as many.

Employee Turnover

Death & Taxes Are Not The Only Certainties In The Motorcycle Industry! They say death and taxes are the only certainties, but “they” never worked in the motorcycle industry! The biggest certainty in our industry is employee turnover. You may know how many employees you lose each year, but do you know what it really costs

Create A Community Environment In Your Shop

[dropcap]R[/dropcap]ecently we talked about being part of the motorcycle community. This month I would like to look at whether your shop is a community. When you founded or purchased the shop which you now own, what were the circumstances? More than likely, you were an enthusiastic rider who loved being around motorcycles. As the shop

Selling The Job

Sell what the job and company have to offer. Let potential employees know about the opportunity, creativity, flexibility, great pay, a cool office, terrific benefits, working for the world’s greatest boss, etc. that await them. Don’t scribble a list on a napkin just before the deadline, either.