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People Are Dealers’ Biggest Asset: Top 10 Ways to Attract and Retain Them

Lessons learned in a 30-year powersports dealer career.

dealership employees
Being a Leader vs. a Boss: Keeping Your Dealership Team Intact

There are many reasons people leave a job, so how do you keep good employees at your dealership?

dealership employees
Valley Cycle Center

Cycling through constant changes in the industry.

Valley Cycle Center
Dealing with Multi-Generational Dealership Employees

Understanding generational gaps and differences is part of working on the business. How are you dealing with it?

Maintaining Sales and Service with Staffing Shortages and Burnout

How adding texting platforms can ease staff workload and burnout.

burnout, employees
Powersports Dealership Culture

Corporate value statements should not be just empty words.

culture, open door policy, office, man
AIMExpo Panel: Powersports Industry Pain Points

The opening panel discussion at AIMExpo covered a plethora of issues for dealers.

AIMExpo 2022
Business Strategies for 2022

New strategies to implement this year, especially with inventory and staffing issues.

2022, business, idea
Shop Talk: Dead Wood Doesn’t Burn

What about your staff? Are they dried wood or dead wood? Are they tempered for the task and able to burn hot for a long period of time or have they decided to serve the rest of their time living in their former glory?

‘What If’ Scenarios Playing Out In My Head

Dear Ma, I hope you’re well up there in Heaven. We are doing fine in Big D. Ya know, life is a struggle, it really is. I absolutely LOVE the motorcycle industry and I guess that makes the struggle bearable for me. Sometimes I think about some of the decisions I’ve made over the years

Get Rid of the Black Holes in Your Parts Department

For anyone who has even a rudimentary understanding of space science, it’s known that a black hole has such intense gravity, that nothing can escape. This thought came to me when I was visiting a local shop. Behind the parts counter were a couple of those stools suppliers send out that have various logos on

The Pros & Cons of Micromanaging

Ummm Yeah, If You Could Just Go Ahead And Make Sure You Do This From Now On, That Would Be Great! Micromanaging, we all know the term! The word itself has a bad connotation and all employees usually cringe when hearing it. Remember the poster child for micromanagers Bill Lumbergh, (“Ummm  yeah, that would be