How Do You Answer Your Phones?
You could be losing thousands of dollars every month because of poor phone answering management.
1-on-1 with Beyond Creative’s Founder Joe Iribarren
Beyond Creative is a digital growth agency for dealerships.
Multiple Shops or Just One?
My advice? Stick to one.
Join a Twenty Group: Your Dealership Won’t Be Successful in a Vacuum
There are lots of great ideas out in our industry, but many shop owners don’t look to other dealerships for advice. That needs to change.
Could Cell Phones be the Root of all Evil?
I have often played with the idea of installing a cell phone jamming device in my store, but, of course, I find myself relying on it more and more for business purposes. Maybe I’m part of the problem. Cell phones are a useful tool, but I’m finding them more and more annoying as time goes on.
Expanding The Sales Envelope
Have you earned the right to drive new business to your shop? Most owners and managers need to walk themselves through a cleansing exercise that will identify which departments/employees are selling, and which ones are simply clerking.
Small Changes On The Dealership Floor Equal Big Impact For Sales Managers
During my Lemco tenure as the director of training, we ran more than 500 managers through our Management Development Programs (MDPs). Each course was either nine or 12 months long, depending on the department in training. Was there nine months of information to inject into the candidate? No, but we wanted to see the results
Maximize Dealership Performance
The only way to make the most of your business is to have very good people complimenting a very good, pre-existing process.
Keep Your Dealership’s Priorities Straight
Get Your Dealership’s Priorities In Line or You’ll Quickly Be Out of Business