August 2012 Parts, Accessories and Apparel Department Performance
Steve reviews August 2012 P&A department performance data. Following our past format, we’ll compare a good-performing metric 20-group with the national norm numbers and the averages for the top five dealers in each category.
F&I Department Performance Benchmarks
Steve Jones dives into the profitability of top performing and national average Finance and Insurance departments. How does your dealership stack up?
June 2012 Sales Department Performance
In this article, we’re going to look at June 2012 performance data from the sales departments of our 20-group members. We’ll compare one of our metric 20-groups against the National Norm numbers (overall averages for all our metric 20-groups) and the average of the Top 5 performing dealers in each category. I always like to
May 2012 Overall Dealership Status Report
This month, we’ll compare May 2012 total dealership data from one of our metric dealer’s 20-groups against the National Norm numbers (overall averages for all our metric 20-groups) and the average of the Top 5 performing dealers in each category. In Chart 1 we see that the group’s average dealership revenue stream through May
April 2012 Service Department Performance
This month, we’ll compare April 2012 service department data from one of our metric dealer 20-groups against the National Norm numbers (overall averages for all our metric 20-groups) and the average of the Top 5 performing dealers in each category.
Parts, Garments and Accessories Department Benchmarks
In this column, we’ll compare March PG&A department data from one of our metric dealer 20-groups against the national norm numbers (overall averages for all our metric 20-groups) and the average of the top 5 performing dealers in each category.I prefer to start out with some of the total store data, so you can get
February 2012 F&I Department Recap
Comparing a selected metric dealer 20-group’s F&I department data with the metric National Norm numbers and the average of the Top 5 performing dealers per line item.
January 2012 Sales Department Recap
In this month’s installment, we will compare a select metric dealer 20-group with the metric National Norm numbers (overall averages for all our metric 20-groups).
2011 Year-End Recap
Dealership Performance Trending Upward
2012 Goal-Setting
As you digest your dealership’s year-end results, you should be developing your goal plans for the coming year. Following these proven SMART goal-setting guidelines will help.
Top Tips to Prepare for the 2012 Selling Season
As you prepare to embark on the 2012 selling season, let’s take a look back on some of the top tips and quips we’ve shared in the Best Operators Club this year.
Best Practices for the New Unit Sales Department
Don’t overlook the basics.