PG&A Stats Indicate Stability Returning To Industry
This month, we’ll be comparing September data from a good-performing metric 20-group with the National Norm (NN) numbers and the averages for the Top 5 dealers for this group in each category. These stats changed relatively little for most categories compared to the numbers I reported back in May 2013. That is a welcome indicator
Focusing On F&I To Boost Sales
More emphasis is being placed on the F&I department, which is contributing to dealers’ gross profits.
Use These Numbers To Improve Your Operations
We’ll be comparing July data from a good-performing metric 20-group with the National Norm (NN) numbers and the averages for the Top 5 dealers for this group in each category.
How Much Is Downtime Costing Your Shop?
We’ll be comparing June data from a good-performing metric 20-group with the national norm (NN) numbers and the averages for the Top 5 dealers for this group in each category. We provide some of the key total store metrics as a point of reference for the service numbers. Total store gross margins have continued to
Does Your Dealership Hire Experienced, Sales-Focused Counter People?
The parts, garments and accessories (PG&A) department is one of the most important parts of your overall business. Read on to evaluate your parts manager’s processes.
Capitalize on Business Opportunities
We’ll be comparing April data from a good-performing metric 20-group with the National Norm (NN) numbers and the averages for the Top 5 dealers for this group in each category. Well, the total store sales figures are looking better than last month — at least for this group and for the Top 5 dealers. The
You Can’t Manage It If You Can’t Measure It
We’ll be comparing March data from a good-performing metric 20-group with the national norm numbers and the averages for the Top 5 dealers for this group in each category. Hmm … total store sales are down from last year through March. As you will see below, this is not attributed to unit sales. The overall
February 2013 Service Department Performance
In this article, we’ll be comparing February data from a good-performing metric 20-group, the National Norm (NN) numbers and the averages for the Top 5 dealers of the group in each category. Total store sales were up slightly for the group, but dropped considerably for the Top 5 and almost 4 percent for the NN
January 2013 P&A Department Performance
This month, we’ll review January parts and accessories department data, which includes apparel. We’ll compare a good-performing metric 20-group with the National Norm (NN) numbers and the averages for the Top 5 dealers for this group in each category. As you can see, sales this January weren’t as strong as last year for the group
2012 Year-End Analysis of Powersports Dealers
This month, we’ll analyze the year-end data from our groups. As you can see from the last article, things were trending steadily upward. In this article, we’ll review the overall store data, as well as key department performance indicators.
November 2012 Sales Department Performance
In this article, we’ll review November 2012 year-to-date total store and sales department numbers. Since December’s year-end data is not yet available, this will provide a snapshot of how 2012 is turning out as compared with last year. We’ll compare a good-performing metric 20-group with the National Norm (NN) numbers and the averages for the
August 2012 P&A Department Performance
Steve Jones reviews this year’s service department performance data.