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Does Your Dealership Hire Experienced, Sales-Focused Counter People?

The parts, garments and accessories (PG&A) department is one of the most important parts of your overall business. Read on to evaluate your parts manager’s processes.

Mark Blackwell to Be Named AMA Motorcycle Hall of Fame Legend

Blackwell, an AMA Motorcycle Hall of Famer inducted in 2000, will be honored alongside the class of 2013 as part of the AMA Legends Weekend, hosted by the American Motorcyclist Association, on Oct. 18-19, at the Green Valley Ranch Resort, Spa and Casino in Las Vegas.

Keep Your Dealership’s Priorities Straight

Get Your Dealership’s Priorities In Line or You’ll Quickly Be Out of Business

You Can’t Manage It If You Can’t Measure It

We’ll be comparing March data from a good-performing metric 20-group with the national norm numbers and the averages for the Top 5 dealers for this group in each category. Hmm … total store sales are down from last year through March. As you will see below, this is not attributed to unit sales. The overall

Dunlop Appoints New Original Equipment Account Executive for Motorcycle Tire Division

For the past 11 years, Rick Zimmerman of Akron, Ohio, has worked in a number of automotive OEM sales and program management positions. He is an avid motorcycle enthusiast and rider and holds a bachelor’s degree in finance from The University of Akron.

February 2013 Service Department Performance

In this article, we’ll be comparing February data from a good-performing metric 20-group, the National Norm (NN) numbers and the averages for the Top 5 dealers of the group in each category. Total store sales were up slightly for the group, but dropped considerably for the Top 5 and almost 4 percent for the NN

MAG Media Group Announces Organizational Changes in Motorcycle Publications

MMG, a division of Motorsport Aftermarket Group, has announced an organizational realignment between two of its motorcycle publications – Cycle News and Motorcycle USA. Designed to consolidate management and more effectively reach a larger audience, the strategic repositioning becomes effective immediately.

ARI Signs Multi-Year Reseller Agreement with ADP Lightspeed

Under this agreement, ADP will integrate ARI’s AccessorySmart with its Dealer Management System and will resell AccessorySmart Essentials and Professional to its customers in the powersports industry.

ARI Network Services Announces Second Quarter Results

The company also announced that it has entered into definitive agreements with various accredited investors in a private placement of $4.8 million of common stock at a price of $1.50 per share.

January 2013 P&A Department Performance

This month, we’ll review January parts and accessories department data, which includes apparel. We’ll compare a good-performing metric 20-group with the National Norm (NN) numbers and the averages for the Top 5 dealers for this group in each category. As you can see, sales this January weren’t as strong as last year for the group

Nobody Wants to Work for Jekyll and Hyde: Five Ways to Build Managerial Consistency, Trust and Gain Monstrous Commitment

In 1886, Robert Louis Stevenson published the book The Strange Case of Dr. Jekyll and Mr. Hyde. In the story, a lawyer investigates the activities of an old friend, Dr. Henry Jekyll, and the evil activities of his alter ego, Edward Hyde. The story is so well-known that the mere mention of the names “Jekyll”

Dealer Expo: New Technology Review

Technological innovation was easy to find at the 2013 Dealer Expo in Indianapolis, Ind. Here is a rundown of the latest and greatest products showcased for powersports dealers: AccessorySmart Imagine, no more flipping through paper catalogs searching endlessly for SKUs, or ordering the wrong item because the SKU was handwritten incorrectly. AccessorySmart by ARI Network

Yamaha Becomes First Official OEM Partner of American International Motorcycle Expo

The Yamaha brand will use AIMExpo as a platform to display its 2014 products in the marketplace and interact with dealers and consumers. Additional OEM participation will be announced in the near future.

JohnDow Industries Adds Director – Wheel Service Products Position

Ed Jones, who spent the past six years working in the TPMS market, has been appointed to the newly created position. He has 17 years in the repair industry and is regarded as one of the leading TPMS trainers nationwide and is a Tire Industry Association (TIA) Automotive Tire Service Advanced Instructor with a wealth of TPMS product knowledge.

2012 Year-End Analysis of Powersports Dealers

This month, we’ll analyze the year-end data from our groups. As you can see from the last article, things were trending steadily upward. In this article, we’ll review the overall store data, as well as key department performance indicators.

BMW of Denver

Colorado’s oldest and only exclusive BMW motorcycle dealership implements top-notch service as its business model.