In keeping with the tradition of providing world-class customer experience, Cutting Edge Automotive Solutions launched a brand-new online store CEASUSA.COM. The main emphasis of the new website is to provide customers a one-stop shop solution for all their product needs as well as accurate and easy to find information to complete a vehicle diagnosis.
CEAS developed an Online Portal which allows customers to submit tickets directly to software engineers, customer service agents and technical support product teams. Customers can browse trouble codes, look through dozens of FAQS, OEM articles, service manuals and chat directly with Customer Experience Agents about any issue they encounter in the field.
CEAS streamlined the way customers receive information on upcoming product releases, software updates, promotions and new product videos by signing up to their company newsletter. Online shopping has never been easier with the new online store featuring over eleven brands, packed with descriptions and specifications on hundreds of products from professional diagnostic equipment, under-car products, fluid maintenance, specialty and hand tools.
Guessing what cables to use on a vehicle diagnosis is a thing of the past now that CEAS launched a new Cable Guide online section tool. Customers select a specific make or model in the cable guide search engine, and they will find just the right product for any project need, ensuring that you will find what you need to tackle any job or weekend project.