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Destination Dealership:Small Market, Major Player

What happens when a nice young woman with a background in retail management meets a nice young man with a degree in aviation maintenance? They get married, move to the country and start a successful Ducati shop. Bend, Ore., boasting a population of about 80,000 and located near the geographic center of the state, is

Race Face

Jamie Little’s High-Test Trackside Reporting

Ridiculous Regulations

Ever lick a spoke nipple?

Measuring Success

See what J.D. Power & Associates has to say about your dealership

Get the Word Out

Our newest columnist spills on prepping your website for new products

Try, Try Again

Will Otis’ pre-paid maintenance program pay off?

Easy Street’s Still Closed

The new economy will chew you up if you’re not ready

Persuasion Power

15 ways to get a customer to sign on the dotted line

Dealership Data for November 2009

November dealer numbers