Gateway BMW Motorcycles
This St. Louis-based dealership takes cues from the restaurant industry to serve up good value and above-average customer service.
Show Preview: AIMExpo
With the inaugural American International Motorcycle Expo (AIMExpo) just weeks away, the buzz surrounding the show continues to amplify.
When To (And Not To) Work On A Vintage Motorcycle
A lot more goes into working on vintage bikes than you may think. Read on to decide if this niche market is right for your dealership.
Are You Still in Love with Your Job?
If the honeymoon is over, and the job you once loved has turned into a daily drudgery, it may be time to reassess your plans for the road ahead.
How Much Is Downtime Costing Your Shop?
We’ll be comparing June data from a good-performing metric 20-group with the national norm (NN) numbers and the averages for the Top 5 dealers for this group in each category. We provide some of the key total store metrics as a point of reference for the service numbers. Total store gross margins have continued to
V-Twins Buck Downward Trend In Used Unit Values
What has been happening within the motorcycle and powersports market during the past month? Prices in the powersports market have peaked for the year. The normal high point for motorcycle and powersports pricing usually occurs around July 4 — before that, prices generally rise. After that, they begin to decline as dealers sell off their
Engine Removal and Installation
Cyclepedia.com offers advice on how to make the engine removal and installation processes as smooth as possible.
Ask Your Customers Smarter Questions
Johnny Carson was and remains one of my favorite entertainers ever. In my mind, the man who redefined late-night television ranks right up there with Jimmy Page. Apparently, I’m not alone, as countless clips from The Tonight Show still generate thousands of views on YouTube every year. That’s why I’m both surprised and disappointed that
Search Engine Optimization Made Easy
Optimizing a website is not a one-time deal; it’s a continuous process that you must commit to doing on a quarterly basis, especially if you want to maintain or improve your current search engine ranking. SEO should be a high priority line item in your marketing budget, and you should never put it off until later.
Don’t Be The F&I Guy
The customer’s perception of your F&I guy can be a tough obstacle to overcome. Read on for some pointers on how to transform your finance department’s image.
Secondary Season Service Sales Strategies
The prime selling season has passed, but that doesn’t mean your attention to great service should expire, too.
QuadSki Looking To Build Momentum Into 2014
The Gibbs Sports Amphibians QuadSki, a vehicle that once seemed more like a prop for a James Bond movie than a real production unit, continues to defy expectations. Part ATV and part PWC, the versatile crossover powered by a 1.3-liter BMW engine can transition from land to water in a matter of seconds and achieve