Creating an Easier and More Efficient Sales Department
Technology is fundamentally changing what we do and how we do it. Just look at book buyers.
Montgomery Motorcycle Company
outing a particular expertise at your shop isn’t necessarily a bad thing. It can lead to becoming known as the go-to place for a certain service or specialty. On the other hand, you don’t want to be pigeon-holed so narrowly that you’re overlooked for bread-and-butter maintenance work and ready consumables like tires and oil – that would be a bad thing.
Missing Something From Your Retail Experience?
When you work in an industry that caters to just 3 percent of the American public, phrases like “customer retention” and “customer relationship management” aren’t just idle business chit-chat.
DMS Stands For Dealer Mentioned Solutions
Dealer management systems today are no longer a new technology within the powersports industry.
State 8 Motorcycles Medina
If you’re going to be a powersports dealer, it’s good to know how to sell used bikes. That is exactly what brothers Paul and Kirk Compton (and their father Gar) took to heart their first 10 years in the industry.
Harley-Davidson Biketown
Whether franchised dealership or independent, motorcycle shops face a challenging retail environment that’s intensified by their customers’ ready access to parts and services online.
Broken Business Practices
Unlike the fuel tank gauge that we chose not to fix, the lack of closing ratios isn’t anything we could’ve repaired. It was – because of a lack of efficiency in our business systems – like a part that we ordered ages ago and never received.
Profile: San Jose Harley-Davidson
San Jose Harley-Davidson has unique opportunities and challenges. The dealership is located just south of Silicon Valley in Central California, and a large percentage of the customer base either works in the tech industry or is tech-savvy.
Bob’s BMW
One part motorcycle dealership, one part vintage motorcycle museum and one part online/mail order new, classic, vintage and used motorcycle parts store, Bob’s BMW located in Jessup, Maryland, adds up to a 100 percent successful dealership.
Laugerman’s Harley-Davidson
Laugerman’s Harley-Davidson. Laugerman’s, the oldest Harley shop in Pennsylvania, has been in business since 1949, and has been run by the same family for as long.
Beat Your Revenue Goal in 2015 Without Winning the Lottery
Fifty thousand dollars. It’s not a huge sum. In fact, let’s be honest, if you heard yesterday’s state lottery was at $50,000, you wouldn’t even bother looking to see if your “lucky” numbers were in fact, lucky. But how about adding an additional $50,000 to your service department revenue in 2015? Worth considering? For most
Ben’s V-Twins
For independent bike shops, success is homegrown