Clutch Service Pointers
A motorcycle comes into the shop with complaints of a dragging or slipping clutch. Before jumping in and replacing the clutch plates, quickly check the clutch cable free play and any other clutch adjustment features on the particular model. Many new or non-technical riders end up riding around with clutches far out of adjustment. Not
Top 10 Reasons to Consider a Powersports Job Recruiter in 2013
Now may be a great time to consider the option to hire a professional powersports industry job recruiter. Partnering with a top-notch recruitment firm may present you with an outstanding opportunity to grow your bottom line.
Cycle Barn Smokey Point
Few people imagine that a profitable business is waiting for them under the hayloft of an old barn, but that’s where Cycle Barn’s owner, Jim Boltz, found his calling.
BMW Motorcycles San Francisco
Named a BMW Dealer of Excellence for 2011, Steve and Eric Wight’s dealership caters to the bay area and beyond.
Dealership Superstars Revealed: Team Winnebagoland’s Erin Eake & Karra Marg
This year offers a bit of a twist as two employees take the prize. The ladies of the Oskosh, Wis.-based store won by a landslide, receiving 1,412 of the total 2,099 votes cast. The pair was nominated for their exemplary customer service and commitment to the industry.
August 2012 Parts, Accessories and Apparel Department Performance
Steve reviews August 2012 P&A department performance data. Following our past format, we’ll compare a good-performing metric 20-group with the national norm numbers and the averages for the top five dealers in each category.
Destination Dealership: Robison’s Cycle Sales
Being in business for 50 years in the same high traffic location goes a long way toward ensuring that your customers will continue to find your shop. That’s certainly an advantage for Joe and Angie Robison, longtime proprietors at Robison Cycle Sales on International Speedway Boulevard in Daytona Beach, Fla.
Service Department Risk Management
America is becoming a more litigious society, and shops need to be aware of this all day, every day. Every employee needs to know that if their work isn’t conducted properly and thoroughly, your shop could find itself in hot water. Here are 11 ways to reduce your risk of litigation.
DFW Honda
How has DFW become an L-5 Power House Honda dealer (one of 40 in the United States) while also earning an A+ rating from the Better Business Bureau? The owners credit maintaining a good relationship with their customers while keeping a firm eye on the bottom line. In fact, one of the first things they did after they bought the business was to find an operational accountant (not a CPA) and put him on the management team.
Dealer Management System Shopping Guide
Selecting the right Dealer Management System can be a daunting task, especially if you’re more tuned into tuning forks than fine-tuning systems and software. With the help of top DMS providers, we’ve created this list of questions for you to ask yourself as you review your current DMS provider and compare it to other vendors in the marketplace.
Get Out The Vote: The 2012 Dealership Superstar Finalists
Voting for the ultimate Dealership Superstar has opened. Read the Superstar finalist profiles today and cast your vote!
MPN 2012 Sales Trend Survey Results
MPN magazine recently conducted a short, online survey of its subscribers. The goal was to see if the majority of the powersports dealers were showing sales increases when compared with 2011. The survey was divided into OEM and non-OEM dealerships. There were about an equal number of responses for each of these categories.