Destination Dealership
The Transportation Revolution
City Smart and Customer Driven
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City Smart and Customer Driven
It’s A Family Affair At The Motor Cycle Center
How to handle problem people
If your shop is within 100 miles of Gateway Cycles in Mount Sterling, Ky., Carl Rosania may be taking your customers, but, don’t worry, he isn’t doing anything underhanded. On the contrary, Rosania is simply living by the Golden Rule. Supporting racers and charity events has made him one of...
Making A Plan And Sticking To It
New Castle Harley-Davidson
Otis gives readers real solutions with his economy-busting service strategies.
Wendy Epstein’s Mission Motorcycles
Bruce Rossmeyer’s Journey from New Jersey to the Nation’s Number One Dealership
Vintage Sells in Georgia
Kari Prager’s Cal BMW Triumph And Tri Valley Moto
When you consider the elements of a great motorcycle dealership, several pivotal characteristics come to mind. The shop should be clean and well stocked, so customers can buy what they want when they want it. It should have a reliable service department and a helpful, friendly staff. Glitz and glamour...
Originally opened in 2002 as a Satellite Retail Location connected to Lummus H-D, Ghost Town Harley-Davidson in Waynesville, N.C., became a full-fledged dealership in 2005. At that time, the shop also expanded from 5,000 to 15,000 square feet. “It’s not too big, it’s just like it ought to be,” said...
This month Steve takes a look at a smaller dealership that is not only surviving, but making a good profit despite the tough retail environment.
Steve Selzter Honda Hits Home in Pennslyvania
Spend $10 million dollars on anything, and you’re going to have high expectations. That’s how much Dan Dorsch, owner of Fun Bike Center in Lakeland, Fla., poured into a complex that’s home not only to the 60,000 square-foot showroom, but also to three restaurants, a bike storage facility, UPS and...
