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State Of The 20-Club

Learn how 20-groups are facing a tough economy.

Q4 2008 Report for the Best Operators Club 2

Track Your Success Measured Against The BOC Benchmarks

Measuring Up The BOC

The BOC makes the grade in this 2008 report card.

Work Smarter To Increase P&A Sales

Learn from one dealer’s P&A success.

Pre-Owned Powerhouse

Strive for growth and strength in used sales.

Improve and Maintain Good P&A Margins

Steve shares one dealer’s secrets to amazing part and accessory sales.

Smaller Dealers Can Succeed In Tough Times

This month Steve takes a look at a smaller dealership that is not only surviving, but making a good profit despite the tough retail environment.

P&A Numbers

Steve reviews the July P&A numbers for one of GSA’s member dealers and the related TBOC averages.

F&I Numbers

In today’s highly-competitive market, it is essential to have an effective F&I department to pick up the margins.

Tracking Sales Numbers

Having a solid business plan and sticking to it can give you positive results in the long run.

Total Store Gross Margins

Steve discusses a key indicator of survival in any dealership: total store gross profit margins.

Service Department Numbers

This column explores service department dealer data and benchmarks.