Powersports Sales Certification

Selling skills are not just applicable on the showroom floor, they’re also beneficial in every department in the dealership.

The Sit On

Use the “Sit On” to get the customer emotionally involved and experiencing feelings of ownership.

Handling Common Customer Objections

Learn to overcome six common customer objections and watch your sales soar.

Performance Tracking

Identify areas of improvement and improve forecasting by tracking the key steps within the sales process.

Selling Skills

The “trick” to selling more units is learning how to build more value.

Telephone Skills For The Sales Department

Want to see your closing ratios jump from 20% to 50% to 70%? Learn how to effectively set appointments with your telephone shoppers.

Service Department 101

Dr. Nikki details how dealerships can increase repair order income.

Sales Department Presentation/Demonstration

Dr. Nikki teaches how to build value by providing the customer with key features and benefits.

Work Habits

Dr. Nikki discusses smart work habits to bolster your dealership’s closing ratios.

Suggestive Selling

Related add-ons improve sales and customer satisfaction.

First Impressions & Building Rapport

Dr. Nikki Sloan explains how to use questions to guide a conversation.