Selling skills are not just applicable on the showroom floor, they’re also beneficial in every department in the dealership.
Use the “Sit On” to get the customer emotionally involved and experiencing feelings of ownership.
Learn to overcome six common customer objections and watch your sales soar.
Identify areas of improvement and improve forecasting by tracking the key steps within the sales process.
Want to see your closing ratios jump from 20% to 50% to 70%? Learn how to effectively set appointments with your telephone shoppers.
Dr. Nikki teaches how to build value by providing the customer with key features and benefits.
Dr. Nikki Sloan explains how to use questions to guide a conversation.