For the past nine years, MPN has surveyed a representative sample of dealers to find answers to key questions about your businesses, covering topics that range from shop operations, staffing and supply to online presence, marketing strategies and industry concerns. A big thanks to all who completed the survey this year. Our goal is to provide you with some insight to plan ahead. If you feel we have missed an item of interest to the industry or your business, please email [email protected]. Survey methodology is 95% C.I. at 7% margin of error.